How do I find out more about the person I am talking to? A brief overview of the member you are talking to is displayed at the top of the Instant Messenger window. To see more information about that person, click their name. This will open their profile. Related articles How do I protect my safety? I'm receiving an error, where can I get more help? How do I cancel my auto re-billing? How do I use the message system? How do I create a good profile?