Why am I still seeing my deleted messages? First, reload the webpage. If your deleted messages are still showing, you will need to clear your cache.Click here for instructions to clear your cache. Related articles How do I stop an offensive user in the Instant Messenger? How do I add to, view, or delete my Favorites? How do I see if the messages I send are being read? How do I use the Instant Messenger? How do I see who is online?